When buying cabinets from a big box store, the product is made in bulk to fit various household sizes and kitchen aesthetics. While this can make the buying process easier, bumps tend to occur in the installation process. One of our readers, Amber, shared her cousin’s experience ordering from a big box store, stating, “They ordered the wrong size oven cupboard, even though they came out themselves and measured… with all the delays, it took over six months to complete.” When jumping through multiple customer service centers, problems can become difficult to solve quickly.
Stock vs. Custom Cabinets: Unpacking the Best Choice for Your Kitchen Remodel
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Published: May 18, 2024
Updated: March 28, 2024
During a kitchen remodel, it is expected that you’ll have an image in mind of what you expect the finished product to look like when all is said and done. Typically, that image includes specific details about your cabinetry and its construction and quality. There are two main options available for cabinetry, and they include stock and custom products. Custom cabinets are made in all wood and designed to accommodate your storage preferences. Stock options, on the other hand, are more streamlined and typically composed of particle board and wood, making them more affordable.
We asked our interior designers and readers to contribute their experiences with both products and share the pros and cons of each. It can unequivocally be concluded that custom cabinetry will be the better option in most cases, but it will make a bigger dent in your bank account. The higher cost typically includes better customer service, more customization, and better storage solutions, though we’re here to assist in finding the best situation for you, no matter your preferences and constraints.
02 of Custom Cabinetry: Pricing Varies by Location
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While custom cabinets may seem like an absolute dream, contributor Carla shares their feasibility on your pocketbook. “I think pricing for custom varies per location. I found that custom cabinets were double.” You may have a different experience somewhere else, but Carla also adds she lives in California, where the cost of living is a bit higher. Every cabinet contractor will have their own pricing, so if you’re set on the custom experience, make sure you do your homework.
03 of Stock Cabinetry: Dealing With Items on Backorder
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Another experience in the difficulties of ordering from a chain store is shared by homeowner An. She explains, “We had delivery issues and missing cabinet panels that were put on back order.” Inventory can change rapidly, and when measuring and ordering are taking place, it’s important to ensure that all pieces and sizes fit for your kitchen are in stock before giving the green light.
04 of Custom Cabinetry: Quality Over Everything
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Contrary to Kelsey’s experience, Alissa, unfortunately, has a different perspective on the subject. “I got cabinets from a store, and they came apart within months. I have had custom cabinets, and they last forever.” The benefit of custom cabinets is that they use real wood as the base and on the doors. In addition, they’ll be painted with the proper finish that won’t stain or peel. Special hinges that are fit for your particular cabinet closures will solidify their quality.
05 of Pro Tip: Custom Means Custom!
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Interior designer Meredith Taylor explains the benefits of choosing custom over stock cabinets in further detail: “Budget is always a huge driving force of decision-making in any project, especially in a kitchen where quantities are larger. When the budget allows, using custom kitchen cabinets instead of stock options elevates your kitchen and its design tremendously. Custom cabinets allow more freedom in storage needs, layout, and design options, such as color and finishes, drawer front styles, and cabinet trim options. Stock cabinets from large chain stores have fewer options for your style and color and limit how far you can take your design.”
06 of Stock Cabinetry: Cheaper and Less Work
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The grass isn’t always greener, according to homeowner Kelsey. “I put custom cabinets in my second house, and if I build another house, I’m going back with Lowe’s cabinets.” Claiming the affordability and functionality of stock cabinets, she sees no issue with the installation or design process of these particular cabinets. Her experience gives confidence to anyone who would prefer to install a more affordable option.
07 of Custom Cabinetry: Strong Customer Service
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Aside from the product itself, the actual design and installation process for your kitchen cabinetry can be equally as important. According to one of our readers, Skip, the customer service associated with custom cabinets is the top tier. “We have locally made custom cabinets, and the biggest advantage to me is customer service. We had one issue, and the owner came and fixed it himself.” Inevitably, issues can occur, and so most important of all is that you have a network of individuals who are knowledgeable about the product and willing to provide the best level of care.
08 of Stock Cabinetry: Particle Board vs. Real Wood
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Similar to what we’ve been told before about the quality of custom cabinetry, reader Lee shares the details of the difference in product between custom and stock cabinets. “Lowe’s cabinets are particle board boxes with wood facings. If you want a quality look with quality construction, get a cabinet shop to make your cabinets.” You may not mind the particle board faces as they often look very similar, but it’s important to note that they may not have the longevity of a more sophisticated product.
09 of Custom Cabinetry: Supporting Local Businesses
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In addition to the top-tier care and quality of using custom providers, they are often qualified as local businesses. You can feel confident that you’re giving back to your community by using their services versus a big box store. In addition, they may have incentive programs like referral discounts and specials that may not be available with a stock product.
10 of Pro Tip: Evaluating Budget Constraints
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Highlighting the practicality of stock cabinets, interior designer Neha Kaimal explains, “While stock kitchen cabinets are a practical choice for budget-conscious and time-sensitive needs, it’s crucial to consider certain factors beyond cost. Stock cabinets are readily available in various sizes and styles suitable for most kitchens. However, they often represent the most basic level of cabinetry, potentially being less durable or limited in material choices. Investing more in custom kitchen cabinets offers the advantage of tailored designs, providing a precise fit for your space. This customization extends to material selection and finishes, allowing you to achieve a more sophisticated and well-designed appearance. Therefore, homeowners should weigh the benefits of customization against budget constraints when deciding where to purchase their kitchen cabinetry.”
11 of Pro Tip: Customize Hardware and Countertops
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Interior designer Katie Perry offers a solution to those who prefer the look of custom cabinets but may want to spare the expense, claiming the beauty is in the details. “Custom cabinetry can be a beautiful option if budget allows when designing a kitchen, but you can also create a custom-look kitchen utilizing cabinets from large chain stores. There are different elements in a kitchen, and you can decide where you want to prioritize your spend. For example, you could buy mid-range appliances and cheaper cabinets, then invest your money in more luxury worktops. You need to look at your overall budget and determine what is a priority to you, and it is important to consider the functionality of each. It is vital to shop around when purchasing cabinetry to look for a design you love. You may prefer shaker-style kitchens; some stores will offer more color options, etc., while other stores may focus more on contemporary designs. Shopping around to get a feel for design and quality will mean you end up with a kitchen you love and that is durable, too. There are also ways to elevate your kitchen and make it feel more your own – selecting custom hardware is a good way to achieve this.”
12 of Building a Dream
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We rely on knowledgeable voices to gather and note the best details regarding current trends, and in the trusted words of Zakhar Ivanisov, founder of Soul & Lane, “Going for stock cabinets can be a real wallet-saver, freeing up some of your budget for other cool features in your kitchen. But if you’ve got some room in the budget to play with and you’re all about achieving that dream kitchen vibe down to the last detail, splurging on custom cabinets can totally bring your vision to life in a special way.”
