When buying cabinets from a big box store, the product is made in bulk to fit various household sizes and kitchen aesthetics. While this can make the buying process easier, bumps tend to occur in the installation process. One of our readers, Amber, shared her cousin’s experience ordering from a big box store, stating, “They ordered the wrong size oven cupboard, even though they came out themselves and measured… with all the delays, it took over six months to complete.” When jumping through multiple customer service centers, problems can become difficult to solve quickly.
