Aside from the product itself, the actual design and installation process for your kitchen cabinetry can be equally as important. According to one of our readers, Skip, the customer service associated with custom cabinets is the top tier. “We have locally made custom cabinets, and the biggest advantage to me is customer service. We had one issue, and the owner came and fixed it himself.” Inevitably, issues can occur, and so most important of all is that you have a network of individuals who are knowledgeable about the product and willing to provide the best level of care.